Shipping
Order Processing
Each order is thoughtfully prepared and shipped within 3–5 business days. Please note that during peak times or product launches, processing may take a bit longer. We truly appreciate your patience.
Shipping Rates
Shipping fees are automatically calculated at checkout based on your order size and delivery location.
Estimated Delivery Times
After your order has been shipped, typical delivery estimates are:
- Standard shipping: 1–3 business days
- Rural locations: Additional transit time may apply
Keep in mind that these timeframes are estimates and can be impacted by postal service delays beyond our control.
Tracking Information
Once your order is on its way, you’ll receive a shipping confirmation email that includes tracking details so you can monitor its progress.
Address Accuracy
Please double-check your shipping information before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Returns & Exchanges
Because of the nature of our products, we do not accept returns for change of mind. However, if your order arrives damaged or defective, please reach out to us at hello@olsoncandles.com and we’ll be happy to assist you.